We Ship World Wide
All prices on the website exclude shipping fees. Your order is shipped from our facility in SYDNEY, NSW, AUSTRALIA.
| DESTINATION | SERVICE | ESTIMATED TIME | TAXES/DUTIES |
| Australia | Australia Post | 3-5 Business Days | Included in price |
| World-Wide | Australia Post | 5-7 Business Days | Subject to each country |
We ship Monday through Friday, excluding weekends and public holidays.
Generally it takes 1-2 days for your order to be processed in our system including international shipping.
Once the order is placed, and you have provided the correct email address, you will receive an email confirmation with a tracking number so you can check when the estimated delivery date is.
Orders placed before 12:00 PM (UTC) will be shipped out that day! (MON-FRI) in Australia only.
To be eligible for 1-3 day express shipping orders must be in before 9:00 AM (UTC) in Australia only.
If we are unable to process your order due to inaccurate or incomplete payment or incorrect address information, your order processing may be delayed an additional 3-5 business days.
Courier Phone Numbers:
| COURIER | PHONE | |
| Australia | 13- POST (7678) | |
Domestic Shipping
For standard shipping it will take 2-3 business days.
For express shipping it will take 1-2 business days.
International Shipping
(PLEASE ALLOW 24-48 HOURS FOR UPDATES)
For express shipping it will take 5-7 business days.
For express shipping to USA, Canada and New Zealand it will take 5-7 business days.
For Standard shipping in all counties it will take 20-25 business days including the product we have custom made for you.
Slow-to-Ship Countries
Estimated Arrival (3-8 weeks)
Middle East – UAE and Saudi Arabia), India, Pakistan, Germany, Netherlands, Italy, Brazil, Russia
Returns
By placing an order at Jenica Hair Extensions, you are responsible for the cost of return shipping back to Jenica Hair Extensions. Please refer to our Return Policy.